We do accept purchase orders from federal, state and municipal government departments and agencies.
If you have an account established with us, simply select "Purchase Order Department or Government Agency PO (Existing Accounts Only)" at checkout Then, email a copy of the PO to orders@badgeandwallet.com. We will send you an invoice when we process your order, typically within 1 business day.
Badges and insignia typically ship approximately 6 weeks from the time your order is processed.
Leather products, including wallets, ID Cases, and badge holders, typically ship within 1-2 weeks from the time your order is processed.
If you want to check the current status of your order, you can do so on our website. Here is the link to check your order status:
Radio Frequency Identification (RFID) Skimming is a form of digital theft. RFID-based credit or debit cards (cards that can be tapped) run the risk of being read and duplicated if they aren't blocked from certain devices which can read the information. An RFID Blocker is a thin material that can be added inside most of our wallets to ensure protection from RFID Skimming. If you do not have RFID-based smart cards, you don't need to worry about an RFID Blocker.
If you entered your information into all Lines and selected the finish, font type, etc... but you can't see an example of your custom badge, try clicking the “Refresh Badge Preview” button directly above the badge you are editing. If you are still having difficulty, ensure your browser has javascript enabled or give us a call at 1-877-404-8413
The most common reason for this issue is that information is missing.
In particular, make sure that you've selected the Attachment type for your badge after you've created it. The Attachment can be selected from the five pictures directly underneath where you created your custom badge.
Then, click the "Add to Cart" button at the bottom of the page.
Be sure to note any error messages that may be displayed in red at the top of the page after attempting to add to your cart.
We want you to wear your custom badge with pride. We are ready to answer any questions before you place your order. If you are unsure about any product specifications, please email sales@badgeandwallet.com with your question(s).
We closely inspect every piece of merchandise that leaves us. All merchandise that leaves our facility is brand new. If you feel your merchandise is damaged or defective you must let us know within 3 days after your carrier has dropped off the package. Please send an email to orders@badgeandwallet.com and include a picture of the damage along with your order number.
We want you to wear your custom badge with pride. We are ready to answer any questions before you place your order. If you are unsure about any product specifications, please email sales@badgeandwallet.com with your question(s).
Badge & Wallet is fully compliant with The Payment Card Industry Data Security Standard (PCI DSS). PCI DSS is a set of requirements designed to ensure that ALL companies that process, store or transmit credit card information maintain a secure environment. We don't store any credit card information on our site, so you will have to re-enter your card number every time you order. Badge & Wallet guarantees all online credit card purchases are safe and secure.
Each badge is manufactured in Smith & Warren's 27,000 square foot facility in White Plains, New York. All badges are 100% U.S.A. made and are hand crafted by skilled artisans, carefully inspected and held to the highest quality standards in the industry.
Production begins within 24 hours after you place your order (or, if ID is required, within 24 hours of your ID being verified). Each custom badge passes through 5 major stages of production: